Effective Date: May 23, 2025
At Aura Cayane, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Who We Are
This website is operated by Aura Cayane, a fashion and lifestyle brand based in Nigeria. If you have any questions about this policy or how we handle your data, you can contact us at info@auracayane.com.
2. What Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: such as your name, email address, shipping/billing address, and phone number (if provided).
- Order Details: including the products you purchase and transaction information.
- Account Data: if you register an account, we collect your login details and purchase history.
- Device Information: including IP address, browser type, and device type (to help us improve website performance and security).
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding purchases and customer service inquiries
- Improve our website and customer experience
- Detect and prevent fraud or misuse
4. Payment Processing
All transactions are securely processed through Paystack, a third-party payment provider. We do not store or have access to your credit card details.
5. Cookies and Tracking
We may use cookies or similar technologies to enhance your browsing experience. These tools help us remember your preferences (like currency) and ensure smoother navigation. You can disable cookies in your browser settings.
6. Account Management
You may shop as a guest or choose to create an account. If you have an account, you can log in to view your order history, manage addresses, and update your personal information.
7. Data Protection
We take appropriate measures to protect your data against unauthorized access, misuse, or disclosure. Our site uses SSL encryption and trusted third-party services for secure transactions.
8. Children’s Privacy
Our site is suitable for all ages, but we do not knowingly collect personal information from children under 13 without parental consent.
9. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact info@auracayane.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.